As Alberta continues to build the foundations for its upcoming regulated iGaming market, the market’s conduct-and-manage agency has followed Ontario’s lead by partnering with the Responsible Gambling Council (RGC) on a key requirement for operators.
RGC and the Alberta iGaming Corporation (AiGC) announced on Friday that all registered online gambling platforms will be mandated to achieve the council’s RG Check accreditation.
RG Check is an independent responsible gambling verification program that evaluates online casino and sports betting sites against evidence-based benchmarks, assessing their governance, player protection measures and marketing practices.
The AiGC and RGC said the requirement will ensure that every licensed operator meets the highest standards for responsible gambling measures and supports.
“Alberta is committed to building a safer, regulated iGaming environment where player protection comes first,” said interim AiGC CEO Dan Keene. “By requiring RG Check accreditation, we’re ensuring that every iGaming operator in our market has demonstrated their commitment to player safety through independent verification of their responsible gambling programs.”
Ontario: A blueprint to follow
RG Check accreditation has been a baked-in requirement at iGaming Ontario (iGO), the AiGC’s Ontario equivalent, since before that province opened its doors to commercial operators in April 2022.
For any iGaming operators who currently hold RG Check accreditation in another jurisdiction (and plenty of Ontario-licensed accredited operators are knocking at Alberta’s door), the process will be “streamlined,” said RGC. A separate Alberta accreditation will be required, but existing accreditations will be recognized to reduce costs and administrative burdens.
In Ontario, operators had to sign a commitment to achieving RG Check to begin play in the market, but had a relatively long timeframe in which to complete the program. The AiGC and other stakeholders will discuss the timeframe for RG Check in the Alberta market at an industry engagement in early March.
“We’re going to be offering a fast pass to anybody that is already accredited in other jurisdictions,” Alberta’s minister responsible for iGaming, Dale Nally, told Canadian Gaming Business on Friday. “I don’t know how long of a runway we’re going to give them to complete it, but we’re making it very clear that they need to have that accreditation.”
RCG Senior Vice President of Accreditation, Advisory and Insights Tracy Parker told Canadian Gaming Business last year that the council regularly updates the RG Check program to make sure it keeps up with the pace of change in gaming. Similar to Ontario, the AiGC will work closely with RGC to ensure ongoing compliance and continuous improvement.
“Alberta is building on a strong foundation established in Ontario, where RG Check has proven its value in creating safer gambling environments,” said RGC CEO Sarah McCarthy. “This proactive approach ensures that player protection isn’t an afterthought; it’s built into the market from the ground up.”
Alberta’s responsible gambling focus
The RG Check move is a logical one, and the latest responsible gambling-focused step taken by Alberta’s government to try to ensure that when the flurry of iGaming activity does begin, it is done in a way that safeguards players and holds licensees accountable.
Minister Nally told fellow politicians before the iGaming Alberta Act passed last spring that he and AiGC and the market regulator, Alberta Gaming, Liquor and Cannabis (AGLC), would build out responsible gambling measures in regulations rather than law.
“If we had written those rules into legislation, it would be like putting them in granite,” Nally told Canadian Gaming Business last month. “By putting them in regulation, it’s more like Jell-O, and it’s easier to course-correct.”
Nally also said in that interview that Alberta has embraced some of Ontario’s best practices and that the province would streamline the application process for operators already approved in good standing in Ontario. The RG Check mandate ticks both boxes.
One thing that is written into law is that a centralized self-exclusion system will be in place from day one, a tool to allow players who wish to shut themselves off from gambling sites to block their access to all gaming platforms at the touch of a button. Meanwhile, the AGLC’s initial standards for iGaming, published in January, include notes on advertising best practices, player safety features and other measures.
Spring/summer launch is the target
Those standards will continue to be refined in the months leading up to the Alberta iGaming market launch, and beyond the start date.
In the meantime, while operators and suppliers apply for registration, the AiGC is recruiting for numerous leadership positions, setting up their public- and industry-facing brand, and continuing to consult with stakeholders as the province marches on towards opening its doors.
Ultimately, various stakeholders have suggested that an Alberta iGaming market launch around the midpoint of the calendar year is the target.
“We have some temporary regulatory requirements that we put up and the expiration on those, I believe, is the second week in July,” Nally added on Friday. “So, you can take that as a very big hint. We’re going all out to make sure that we’re going to go live very soon. We have a date in mind, we’re just not ready to put it out yet.”