European online casino Casumo is shutting down all play on its Ontario platform and pulling out of the province, ending more than three years as a licensed iGaming operator in the market.
All Ontario play on Casumo will stop on April 30 and the brand will close all player accounts in the province on May 14.
Canadian Gaming Business understands the operator began emailing its Ontario players on April 1 to inform them of the withdrawal from the market. As of that date, it was no longer accepting new registrations on its platform and had implemented minimum withdrawal amounts.
April 8 is the last day on which players can claim any pending bonuses, although bonuses that have already been claimed can be used until April 30. On April 23, no further deposits will be allowed, and all play will end on April 30.
On May 14, all player accounts will be closed and any outstanding unwithdrawn funds will be forfeited. A new notice on the homepage of the Ontario-facing Casumo site tells customers to “make the most of your balance” before that last date.
Canadian Gaming Business reached out to Casumo leaders seeking more information on the reasoning behind the decision to end Ontario play, but the company declined to offer comment or more information.
Casumo went live early in Ontario
Sweden-founded, Malta-based Casumo has been licensed as an online casino operator by the Alcohol and Gaming Commission of Ontario (AGCO) since 2022 and went live in November of the first year of the province’s regulated market.
In Ontario, it has offered a range of more than 3,300 slots as well as table games and live dealer options from suppliers including Playtech, Pragmatic Play, Light and Wonder, NetEnt, Play’n GO, and many more.
While it is shutting down in the Ontario market, Casumo also offers online casino gaming to Canadians in Alberta, British Columbia, Quebec, and the Maritime provinces, as stated on its non-Ontario Canada-facing site.
It is unknown whether Casumo has applied to operate in Alberta’s regulated iGaming market, which will launch on July 13.
A few stragglers fall by the wayside
Ontario is the most heavily saturated regulated iGaming market in North America. By and large, most of the dozens of operators who have entered have stayed the course, but some have made the strategic decision to call it quits.
Casumo follows the likes of British sportsbook Fitzdares, Aristocrat Interactive’s white-labeled brands Betiton and MagicRed Casino, and the Wildz group of brands, which all stopped play and pulled out of the province last year. Toronto-based Rivalry also suspended play in February.
Not all exiting operators give a reason for leaving the market, but some do. Fitzdares said candidly that “the cost of doing business was becoming prohibitive” when it left in spring 2025, while Wildz Group’s CEO indicated that the company was ending B2C play in Ontario to focus on B2B supply deals for its proprietary technology.
Ontario is currently home to 48 licensed operators running a total of 82 authorized online gaming sites, including Casumo. The most recent, BetNova, launched on April 9.
Those platforms all compete with one another and Ontario Lottery and Gaming for players’ time and money in a market that regularly reports more than $9bn in total wagering activity and in the ballpark of $400m in gross gaming revenue on a monthly basis. Online casino, which is all that Casumo offered, comprises roughly 85% of all handle and revenue each month.
