Ontario scraps cap on charitable lottery seller commissions
The Alcohol and Gaming Commission of Ontario (AGCO) has made further changes to its lottery policies, this time to remove the cap on seller commissions for paper raffles and media bingo.
Ontario’s licensed charities may now negotiate directly with sellers and determine commissions themselves without a maximum ceiling or the need for AGCO approval. The changes will allow charities more freedom to potentially secure better commission rates tied to the cost of their services.
Charities must still receive AGCO approval for additional expenses and retain receipts for seller commissions paid. Licensing authorities will not require charities to submit documentation as part of the application process, but charities will remain subject to compliance audits.
In addition, the province’s gaming regulator has lifted its ban on seller commissions for Catch the Ace paper lotteries.
Catch the Ace progressive raffle lotteries are multiple-draw games with accumulating jackpots in which participants purchase tickets for a chance to win a percentage of the proceeds from the sale of tickets from one draw. The person with the winning ticket in each draw also gets the possibility of winning a cumulative jackpot by selecting a card from a standard deck of 52 playing cards and hoping it is the ace of spades.
The agency said it has made the changes to ensure these lottery products are aligned with other charitable gaming products in Ontario.
“As with all licensed charitable lottery events, charities must take the necessary steps to ensure that they are conducting and managing the lottery event within Ontario,” said the regulator in a statement. “Charities are reminded of their legal requirement to meet their obligations under the criminal code and with respect to conducting and managing a charitable gaming scheme.”
AGCO now allows charities to auto-bill subscriptions
Earlier this year, the AGCO made several updates to its charitable lottery licensing policies in response to stakeholder requests.
Among those new measures introduced in January was a provision to allow eligible charities to apply to offer opt-in subscriptions with automatic billing, as well as electronic raffle tickets that use a single number for multiple entries.
The regulator continues to update its charitable gaming approach with the goal of encouraging innovation within the sector while reducing the operational and regulatory burden on providers.
Ontario operators no longer need AGCO approval for RG training
In yet another regulatory change this year, the AGCO last month abandoned the rule that required gaming operators to seek the AGCO Registrar’s approval for the responsible gambling training they provide to casino and lottery staff.
RG training itself is compulsory for all staff in those sectors, but as of July 2025, operators have more freedom to develop their own programs without needing AGCO sign-off, as long as the training meets industry best practices and effectively prepares employees to recognize and respond to gambling-related harm.
That came just a few weeks after the regulator updated its comprehensive advice on how licensed operators can and should identify and support players at risk of harm.