The Alcohol and Gaming Commission of Ontario (AGCO) has fined Betty Casino after failures in its age-verification and player eligibility controls allowed underage users to gamble on the licensed iGaming site.
Ontario’s gambling regulator said in a press release on Thursday, Aug. 6, that people under the province’s legal gambling age of 19 were able to create online gambling accounts and, in several cases, deposit money and gamble on the site.
The AGCO said that in November 2025, it was notified that Betty Casino had identified a vulnerability in its age-restriction and player-eligibility controls that allowed nine people under the age of 19 to create accounts, deposit funds, and gamble on the site.
An additional 14 people under the legal gambling age were able to create accounts with Betty Casino but did not deposit funds, added the regulator.
“The legal age requirement is one of the most basic and important safeguards in Ontario’s regulated gaming market,” said AGCO CEO and Registrar Dr. Karin Schnarr. “Young people must not be able to create accounts, deposit money, or gamble online. Registered operators are responsible for making sure their systems work before those systems go live.
“When those responsibilities are not met, we will take action to protect young people and uphold confidence in Ontario’s regulated market.”
Betty accepts AGCO’s findings and penalty
A Betty spokesperson confirmed the violation in a statement to Canadian Gaming Business.
“In November 2025, we identified a vulnerability in our age-verification process that allowed some individuals under 19 to create an account. We reported it to the AGCO upon discovery and immediately closed the accounts. We have since implemented additional safeguards to strengthen our player eligibility controls and prevent such incidents.”
While the AGCO said that Betty Casino can choose to appeal the penalty within 15 days to an adjudicative tribunal, the spokesperson said that the operator “accepts the AGCO’s findings and the penalty issued.”
“Our team remains committed to working with the AGCO to ensure Ontario’s regulated gaming market stays safe, and we will continue to invest in the systems and oversight needed to meet that responsibility,” they added.
Betty Casino growing strongly in Canada
The news of the alleged compliance violations and the AGCO fine comes as Betty Casino continue to post surging growth in the regulated Ontario online casino market.
The slots-focused operator reported in late July that its net gaming revenue in the province in Q2 2026 grew 113% compared to the same March 1 to June 30 period in 2025. Its monthly net revenue peaked at approximately C$44m in May, while EBITDA grew from roughly break-even at the beginning of the year to a record of more than C$5.2m in June.
That followed the company’s Canadian arm approximately tripling its net revenue and its active player base from January to December 2025. As of June 30, 2026, Betty Casino’s player base comprised more than 167,000 active accounts in Ontario alone.
On July 13, it launched on day one of Alberta’s new iGaming market, adding a second province to Betty Canada’s operations. The company said that a pre-registration marketing campaign resulted in more than 10,000 player registrations in Alberta before it began taking bets.
Betty’s fine the latest Ontario iGaming punishment
Betty is far from the only iGaming registrant to have been penalized by the AGCO in recent times.
Among the recent punishments handed out by Ontario’s gambling regulator are:
- It fined theScore $105,000 in October 2025 for allegedly failing to address a user’s high-risk gambling despite “clear red flags”
- It fined FanDuel a record $350,000 in January for allegedly failing to appropriately identify and report unusual and suspicious betting and match-fixing activity involving Czech table tennis
- It issued a five-day suspension to PointsBet Canada in February for allegedly failing to identify and adequately report suspicious betting on now-banned NBA player Jontay Porter. PointsBet appealed that temporary suspension to the tribunal and a hearing is tentatively scheduled for October
- It fined suppliers Relax Gaming and Arrise Solutions $40,000 each in May after finding that content from each of the two companies appeared on some unlicensed iGaming websites
