The Saskatchewan Indian Gaming Authority (SIGA) has selected global hospitality software and services provider Agilysys, Inc. to upgrade its point-of-sale (POS) solutions across its seven casinos.
SIGA selected Agilysys’ InfoGenesis POS and Eatec tools partly for the ability they provide the gaming operator to not only modernize existing service but also scale up as the organization evolves, the First Nations gaming operator said in a release. Agilysys technology is already utilized by well-known casinos across the world, added SIGA.
Previously, SIGA casinos’ hospitality offerings ran on disconnected, site-specific systems, which made reporting and procurement time-consuming and difficult to manage consistently. Staff had to assemble data from several different POS systems as well as rely on manual spreadsheets for tracking inventory and menu costs. Now, the teams at SIGA’s various casinos will have access to real-time reporting, automated supplier price updates and tighter cost control measures, all from a unified platform.
“Investing in modern, scalable technology that equips us to deliver consistently excellent service across properties, while also improving the work experience for our team members and using resources conservatively and responsibly is central to how we serve both our business stakeholders and our broader community,” said SIGA Director of Operations Kevin Doucette in a statement.
Agilysys’ solutions also offer SIGA the capabilities to more deeply integrate its food and beverage systems with its casino management platform to enable personalized, loyalty-based offers driven by real-time guest insights. SIGA launched a new omnichannel loyalty program, SIGA Rewards, around this time last year.
“As a First Nations-owned non-profit organization, SIGA strives to strengthen the lives of First Nation people through employment, economic growth opportunities and positive community impact,” added SIGA Project Manager Peter Abutu. “The fact that Agilysys respects our First Nations principles and has business practices that align with them also is an important factor when we considered a longer-term technology partner.”
FINTRAC fines SIGA nearly $1.2M
Non-profit First Nation operator SIGA reinvests 100% of its net income into the province and its First Nation communities. It runs seven casinos in Saskatchewan which offer slot machines, live table games, electronic table games, live entertainment and food and beverage services, as well as the province’s only regulated and government-approved online gaming and sports betting site, PlayNow.com.
In late June, SIGA reported its best-ever year for the third year in a row, posting $378 million in gross revenue for the 12 months from April 1, 2024, to March 31, 2025, up from $347 million last year. Net income was up from $139 million last year to $146 million this year.
Meanwhile, in not-so-great news for the non-profit First Nations operator, FINTRAC announced this week that it fined SIGA $1.175 million for several alleged violations of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
