Great Canadian Entertainment faces another AGCO fine

Last month, Great Canadian was fined $120,000 over allegations of failing to detect cheating

Casino operator Great Canadian Entertainment has received another fine from Ontario’s gaming regulator.

The Alcohol and Gaming Commission of Ontario (AGCO) fined Great Canadian Entertainment $151,000 for allowing minors to access multiple Toronto-area casinos.

The AGCO levied its penalty after Great Canadian self-reported the violations, which included allowing minors to access casino floors and participate in “gambling activities.”

“We hold ourselves to the highest standards of security and integrity across our 23 operations nationwide,” Great Canadian Executive Vice President of External Relations and Business Development Chuck Keeling told Canadian Gaming Business. “These incidents were self-reported, and we accept the AGCO’s determination. We’ve taken corrective action and remain fully committed to meeting all regulatory requirements going forward.”

The AGCO penalized Great Canadian as its standards require online and retail operators to ensure they are allowing eligible players to gamble. The regulator’s eligibility standards include prohibiting access to anyone under 19 years of age to wager with casino operators.

Great Canadian’s self-reporting led to an investigation by the AGCO, which reviewed two violations that took place at Great Canadian Casino Resort Toronto. The two violations incurred a $51,000 penalty. The AGCO’s probe also reviewed two separate violations at Casino Ajax and Pickering Casino Resort. Each case resulted in a $50,000 fine.

Great Canadian has the right to appeal the monetary penalty with the AGCO Registrar.

Great Canadian ordered to pay another hefty fine

Last month, the entertainment and hospitality giant was issued a monetary penalty of $120,000 over violations related to Ontario Gaming GTA Limited Partnership—a joint venture with Brookfield Business Partners. Great Canadian was fined following a compliance review that determined the company failed to detect cheating and collusion.

The review determined that several casino dealers engaged in a cheating scheme with the same group of players resulting in nearly $20,000 in illicit winnings being paid out. Great Canadian was fined due to a failure to detect the scheme. The company also violated AGCO standards by allowing casino staff to not follow table game audit procedures.

Great Canadian was fined $80,000 in 2023 for failing to detect a similar scheme.

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