Gateway casinos in Ontario to remain closed for ‘coming days’ after cyber attack

The 14 sites have been shut since 1PM Sunday

Gateway Casinos & Entertainment has confirmed its casino sites across Ontario will remain shut in the ‘coming days’ as it deals with a ‘cyber security incident’.

The Canadian gaming and entertainment operator has 28 casinos in the country split across three provinces – Ontario, Alberta, and British Columbia – with Ontario having the most (14) and the most recently-launched one, Playtime Casino Wasaga Beach, which opened its doors last November.

But all 14 of these Gateway Ontario sites, including Playtime Casino Wasaga Beach, have been closed since 1PM on Sunday, with Gateway citing a ‘system-wide malfunction’ and vowing to resolve the issue.

The problem has persisted, meaning the casino sites have been closed for two days now.

Issuing an update on Monday evening, Gateway shared via its Facebook page: “Gateway Casinos and Entertainment locations in Ontario will remain closed in the coming days as we work to restore our IT systems.

“Over the weekend, we detected a cyber security incident and closed our operations in Ontario. We have retained third-party cyber professionals who are working 24/7 to help us restore the IT environment. Our utmost concern is the protection of personal data and information.

“At this point, we do not have any information indicating that this incident involves any compromise of personal data. However, we are in the process of notifying the relevant privacy officials and gaming regulator of the incident.

“We appreciate the continued patience of our employees, customers and government partners as we work to reopen our properties in Ontario, and will continue to provide further updates to the public regarding our reopening.”

The problem of cyber attacks appears to be plaguing the province of Ontario in recent months, with a number of hospitals reporting hits to their systems including Cornwall Community Hospital, which has caused delays to its scheduled and non-urgent care.

Meanwhile, the website of Prime Minister Justin Trudeau was also targeted earlier this month with ‘pro-Russian hacktivists’ reputedly behind the cyber attack.

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