As the success of biometric identification solutions evolve, more and more casinos are adopting this technology into their security and surveillance operation environments to identify, collect, search, and analyze subject data for rapid identification and tracking persons of interest, thereby allowing them to make more informed decisions and aid in reducing losses while protecting casino assets and operations through preventative actions.
The iDentify real-time biometric surveillance identification platform uses best in class facial recognition matching, significantly helping security and surveillance operations reduce unnecessary losses by the rapid
identification of undesirables, such as slot and table game cheats, advantage players, shoplifters, and excluded patrons at any facility requiring subject surveillance and identification. Multiple faces in crowds are individually cropped and analyzed, providing matched results with a confidence score, which are then presented to the user for final action and reporting.
The iGWatch IP iDentify face search solution enables enhanced productivity via faster searches and subject identification, while significantly reducing potential losses from known individuals. iDentify uses integrated quality and lighting measures to ensure maximum accuracy of potential matches, while providing the ability to define confidence control for image matching. These enhancements allow security and surveillance personnel to better manage and identify persons of interest. With full integration into the iTrak Incident Reporting & Risk Management Platform, a complete identification and reporting platform is available, enhancing security and safety across gaming, retail, and corporate security enterprise environments. For more information, visit www.iviewsystems.com/identify.
The hotel check-in process is a lose-lose proposition for the gaming industry. Standing in a long line at the front desk is not an ideal way for a guest to begin their visit to the property; and for the casino, each minute guests spend in
the check-in queue is a minute they aren’t on the gaming floor. Fortunately, a pair of technological innovations from VingCard Elsafe can eliminate the traditional front desk check-in altogether.
Gaming companies now have the ability to offer special loyalty cards that can double as reusable guestroom keycards. VingCard Elsafe’s patented VISIONLINE access control software allows participating guests to opt to receive a text message prior to arrival that indicates their hotel room number, allowing them to proceed directly to the room upon arrival. VISIONLINE automatically connects with the RF-enabled electronic locks for that designated room, activating the guest’s loyalty card with the proper access credentials. Once the guest’s stay is complete, the system remotely disables the guest’s access privileges.
Another VingCard Elsafe advancement, Mobile Keys, works in a similar fashion. However, instead of using loyalty cards, Mobile Keys turns the guest’s own smartphone into the room key. Mobile Keys works by leveraging an emerging protocol known as Near Field Communication (NFC), which is increasingly being included as a standard smartphone feature. NFC allows smartphones to exchange encrypted messages with other devices over very short distances, usually about 10cm. Guests opting to use Mobile Keys receive an encrypted digital access signal on their smartphone prior to check-in, allowing them to skip the traditional check-in process. The access code is programmed to expire at a predetermined time, although it can be remotely shortened or extended if the guest chooses to change the length of stay.
By giving hotel guests the option to skip the front desk check- in process, casinos can position themselves as tech-savvy while reducing the front desk staffing requirements and getting all guests out of the lobby and into revenue-generating spaces more quickly. With technology from VingCard Elsafe, the lose-lose check-in process becomes a win-win.
Avigilon’s 1 and 2 MP Pan-Tilt-Zoom (PTZ) cameras offer unsurpassed image quality with precise positioning and predictable high-speed tracking. Strengthened by the H3 platform with enhanced High-Definition Stream Management, customers benefit from lower bandwidth and storage requirements, which translates to less hardware and cost savings. Delivering 20 times optical zoom and 12 times digital zoom, the Avigilon PTZ camera allows casino staff to see every detail at 30 frames per second, and easily track targets with 360 degree to combat false liability claims, theft, and unwanted behaviours. The PTZ cameras also feature a custom-designed HD bubble designed specifically for high-definition video.
The indoor and outdoor pendant PTZ cameras are targeted specifically at expansive areas with manned operations, such as casinos, large retail chains, airports, petrochemical, and city surveillance. They are all backed by an industry-leading three-year limited warranty.
When combined, Avigilon's award-winning Avigilon Control Center (ACC) software with High-Definition Stream Management (HDSM) technology delivers the best evidence, leading to faster response times, reduced investigation times, and superior overall protection. ACC is just as impressive on an Apple or Android mobile device with the ACC Mobile application, and perfect for any security personnel in the field.
For security end-users in casino or gaming environments, increased demand for accountability and flexibility often drives major business decisions, especially as preventing internal threats becomes the main focus. Increasingly, users are turning to electronic locks like Medeco's eCylinders, due to their audit and scheduling capabilities to guard against both external and internal threats, as well as their efficient installation into a variety of applications.
With no wiring or networking needed, eCylinders retrofit easily into existing locks not only on doors, but also on rolling/mobile security carts, storage cages or any padlocked areas or storage.
According to Wes Lutz, eCylinder Product Line Manager, multi-level security within casinos and gaming centres means protection from outside theft or tampering is better than most banks and seldom ever attempted. “Gaming security vulnerabilities have begun to focus inward, and eCylinders provide the tools for reportable accountability to enable loss prevention.”
Medeco Logic and Nexgen XT offer eCylinder benefits for any security requirements. In addition, for facilities with remote programming needs, Medeco's Logic Remote Programming Devices allow for recurring validity of any enabled Logic key within as little as a five-minute window before access expires. Using Cliq Web Manager, programming and management of Logic keys can be done from any location without the added hassle of needing the key administrator to physically possess the key.
Lastly, Nexgen XT offers plug-and-play installation and enables users scheduling, audit logs of entry and electronic rekeying for both equipment and facilities applications. Its route management software provides the ability to easily arrange locks and equipment into groups and assign keys to specific personnel for collection and service. All access activities including authorized accesses, unauthorized attempts, repeat openings, and skipped accesses are recorded. User defined reports make it easy to find exceptions and identify problems. For more information, visit www.medeco.com/ecylinder.
Morse Canada Systems
Gaming regulations dictate how high risk areas are required to be monitored and secured. To further enhance these strict measures, security management can add the Morse Keywatcher to secure and restrict access to keys that are used to open cash drawers or cabinets used for storing chips, game cards, dice, and other items.
Morse Keywatcher system is ideal for providing this added layer of security for a number of reasons. First, keys placed in a key control cabinet are secured with special, tamper-proof stainless steel key locking rings that provide additional security and functionality. Different colours of the Smart Keys allow the keys to be organized by group, while illuminated key slots make the process of finding and returning keys faster and easier.
What's more, keys stored in a computerized key cabinet and can be accessed only by authorized individuals with an approved user code, an access identification card or a pre-registered biometric fingerprint. Security management can establish permission levels for every user and when the system is connected to the network, management can immediately make any necessary changes.
Knowing who took which key and when is also fundamental to a computerized key control strategy. This audit trail provides critical data of every user who accesses the system and at any time security management can view who has keys out. The systems can even be programmed to send e-mail alerts when keys are not returned on schedule.
Automated key control has taken a significant step forward with the introduction of the Keywatcher Touch systems that feature enhanced capacitive touchscreen technology. The larger size of these LCD screens – up to 7” – allows for easier viewing by the user and also permits the addition of more information to be displayed on the screen.
Keywatcher Touch system is designed with capacitive touch screens, which also provide the user with a convenient interface for querying key activity. With just a few touches to the screen, security management can quickly and easily determine who has which key(s) out or when a particular key is scheduled to be returned. For further information on The Keywatcher system, call Oral Ramlochan, Director of Sales and Marketing for Morse Canada Systems Inc. at (905) 792-9820.