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You are here >   License Plate Recognition with BCLC
  
 
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Responsible Gaming - Archives
License Plate Recognition with BCLC


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The Voluntary Self Exclusion (VSE) program is one responsible gambling tool that BCLC has been offering patrons since 1999. Since that time, the program has evolved to allow patrons to exclude from all gaming venues including community gaming centres, bingo halls, casinos and BCLC’s online gambling website PlayNow.com.  

Over the years that BCLC has been operating the program, several layers of detection and deterrents have been put in place to help voluntarily-self excluded individuals maintain their commitment to themselves.

 

 

 

A more recent addition has been License Plate Recognition technology (LPR) which was first launched at two Lower Mainland casino properties in June 2009. 

When an individual enrolls in VSE, they are asked to provide their license plate information and this is added to the LPR database.  LPR cameras are installed in strategic parking and site locations. When the system detects a match, the system produces a file on the individual linked to the license plate. This information is shared with site security who may then intercept the individual as he or she attempts to enter the casino. Security reminds the individual of their VSE commitment and provides a VSE information package.

While it has only been in operation for a short time, the technology is proving to be one of the most effective methods of intercepting VSE patrons before they enter a gaming facility. LPR technology identifies every license plate that enters the parking facility.


Since the initial two installations, the success of the program has led to three more properties having the LPR cameras installed and the software activated at their venues and there are plans to add the technology to the the remaining lower mainland casinos and other sites in the interior of the province.

From June 1, 2009 – May 31, 2010, 7,830 self exclusion violations were recorded in BC facilities. Of these, 1,541 violations were intercepted using LPR. This equates to 20 percent of all violations being caught through the use of LPR. In addition, the technology is used to aid law enforcement when they have reason to suspect a stolen vehicle or a person of interest may be on site. No license plate information is stored on a permanent basis other than for self excluded individuals.  

“The data collected since the technology was installed does indicate success and has had an impact on the VSE program and those who are enrolled in it,” explained BCLC VP Corporate Security and Compliance, Terry Towns. “We are always looking at the use of different technologies and considering them as a means to help identify self excluded individuals who need support in staying away from our facilities.”

There are plans to roll out these cameras and technology to other gaming facilities next year.

By combining responsible play education, game information, and security, BCLC helps players to make educated decisions and ensuring play is balanced with informed choice. “In keeping in line with best practices, BCLC is continually seeking new methods to support the self exclusion program,” continued Towns. 

BCLC was recently recognized by the World Lottery Association with a Level 4 certification for its efforts in developing responsible gambling strategies. One of only three lottery jurisdictions in North America and just 13 jurisdictions worldwide to have reached the top tier Level 4, BCLC’s comprehensive RG strategies are among the industry's very best.

 

By Chris Fairclough

 

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